The cost of a missed call
The defence decade has started. Small businesses feel it first.
There is a projected $30B investment to build the Submarine Construction Yard at Osborne, nearly 10,000 jobs across the program at its peak, and a forecast 15,000 extra workers a day in the Osborne area. Welders, fitters, electricians and every adjacent trade are being recruited hard right now. The plumber, sparkie or IT shop that's left is stretched thin.
When you are the receptionist, Yindi takes that job back
Adelaide is a small-business city where owner-operators answer their own phones. When you're on the tools or on a site, the 08 line rings out and the enquiry moves on. Yindi answers every call, captures the job and books it, and for trades and service businesses logs it via a direct CommTrak integration.
There's no lock-in and plans start at $299/mo, so it costs a fraction of a job to never miss one. Our missed-calls analysis shows how fast that adds up.
Onshore data, Australian voice
Yindi answers with a natural Australian voice, and your call data stays onshore in Australia (Melbourne primary, AWS Sydney backup) under the Privacy Act 1988. SA schools can use Yindi too — see the main schools overview.
What Yindi does
Answered, logged, actioned.
Every call answered, 24/7
Yindi answers in under a second — day, night, weekends and public holidays — with a natural Australian voice.
Logged to CommTrak automatically
Fault calls and job requests become CommTrak tickets the moment the call ends — correct customer, correct job type, full description.
Caller SMS'd, team notified
The caller gets an instant confirmation SMS and the right staff member is notified — no message sitting in a voicemail box overnight.
You control when it runs
After hours, busy periods, overflow, or 24/7 — switched from your existing phone system, no new hardware.
Outage failover
If your phones go down, calls fail over to Yindi so enquiries are still captured — our Redundancy capability.
Common questions
Adelaide businesses ask us.
My apprentice left for Osborne — can Yindi cover the front desk?
Yes. Yindi answers every call 24/7, captures the job and notifies you, so a thin team doesn't mean missed work.
Can it book jobs while I'm on the tools?
Yes. Yindi takes the details, books or logs the job, and sends the caller an SMS confirmation, so you follow up when you're off site.
Is the voice Australian?
Yes. A natural Australian voice on your existing 08 number, no offshore call centre.
How quickly can a small business go live?
Usually within days, on your existing phone system, with no lock-in and no new hardware.